The Strategy Explained

Positive Workplace

The Western Health Framework was developed to guide you in promoting positive behaviour and recognise opportunities to encourage respect. For more information, please click on the following link to view the Strategy for Sustaining a Positive Workplace at Western Health.

Positive Behaviours

Positive workplace behaviours supporting our values:

  • Compassion consistently acting with integrity and empathy
  • Accountability taking responsibility for our decisions and actions
  • Respect for the rights, beliefs and choice of every individual
  • Excellence inspiring and motivating innovation and achievement
  • Safety prioritising safety as an essential part of everyday practice

For more information, please click on the following link.

What is Unacceptable Behaviour?

Unacceptable behaviour is defined by legislation in Australia at federal, state and territory levels. For more information, please click on the following link.


For the purposes of this strategy, workplace bullying is defined as repeated and unreasonable behaviour directed towards an employee or a group of employees, that creates a risk to health and safety. Unreasonable behaviour refers to behaviour that a reasonable person, having considered the circumstances, would see as unreasonable and includes that which victimises, humiliates, intimidates or threatens.

Examples of bullying behaviour—whether intentional or unintentional—include:

  • Abusive, insulting or offensive language or comments
  • Unjustified criticism or complaints
  • Deliberately excluding someone from workplace activities
  • Withholding information that is vital for effective work performance
  • Setting unreasonable time lines or constantly changing deadlines
  • Setting tasks that are unreasonably below or beyond a person’s skill level
  • Denying access to information, supervision, consultation or resources to the detriment of the employee
  • Spreading misinformation or malicious rumours
  • Changing work arrangements such as rosters and leave to deliberately inconvenience a particular employee or employees.

A positive work environment is characterised by:

  • A high degree of trust and respect between all levels of staff
  • A warm and friendly climate in which colleagues feel valued, and have a strong sense of loyalty to the organisation
  • High quality leadership and management
  • Open and honest communication
  • A measure of self-determination over how work is undertaken
  • A culture where diversity is respected and valued
  • A lack of exclusive ‘clubs’ and cliques
  • Opportunities for personal development and career progression
  • A high level of creativity and job satisfaction, arising from teamwork and cooperation3

3 Adapted from State Services Authority, Victoria: What is a positive work environment?